4. As used in this Policy, “personal data” means data about a user of the Website who can be identified: (a) from that data; or (b) from that data and other information which we have or are likely to have access to.

5. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, email address, and telephone number.

6. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

4. As used in this Policy, “personal data” means data about a user of the Website who can be identified: (a) from that data; or (b) from that data and other information which we have or are likely to have access to.

5. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, email address, and telephone number.

6. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

7. You are responsible for controlling how your personal data is disclosed on the Website, including taking appropriate steps to protect such information.

8. We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”), or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws.

9. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

10. All personal data collected will be transferred to and processed in Singapore, in compliance with the prevailing laws on such data applicable to us.

11. We may use the collected personal data for any or all of the following purposes:

(a) operating our Website and/or its subdomains;

(b) communicating with you; 

(c) updating your personal and contact information; 

(d) performing obligations in the course of or in connection with our provision of goods and/or services requested by you; 

(e) verifying your identity; 

(f) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you; 

(g) processing payment or credit transactions; 

(h) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; 

(i) statistical, analysis, planning, and reporting; 

(j) any other purposes for which you have provided the information; and 

(k) any other incidental purposes related to or in connection with the above.

12. We may disclose your personal data:

(a) where necessary to enforce the Terms of Service;

(b) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you;

(c) to third-party service providers, agents, and other organisations we have engaged to perform any of the functions with reference to any or all of the above-mentioned purposes;

(d) if required by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal processes served on us or the Website; (ii) protect and defend our rights or property; and (iii) act under exigent circumstances to protect the personal safety of users of the Website; or

(e) where your consent has been obtained for disclosure.

13. Where your use of the Website is concerned, you acknowledge and accept that certain functions, when activated or used by you, will operate to send or display information about yourself, including but not limited to, your personal data to certain third parties, and you agree to the sharing of such information with these third parties. You acknowledge and agree that we shall not be held responsible or accountable for any loss, injury or damage sustained by you for sharing the aforesaid information arising out of your activation or use of such features on the Website.

14. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

15. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for compliance with any applicable law.

16. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have introduced appropriate administrative, physical, and technical measures.

17. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

18. If you wish to request for a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, you may submit your request to the email address provided below. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

19. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data via the email address provided below.

20. The consent that you provide for the collection, use, and disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw consent and request for us to stop collecting, using, and/or disclosing your personal data for any or all of the purposes listed above by submitting your request to the email address provided below.

21. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.

22. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us via the email address provided below.

23. Please note that withdrawing consent does not affect our right to continue to collect, use, and disclose personal data where such collection, use, and disclosure without consent is permitted or required under any applicable laws.

24. The Website may place and access certain cookies on your computer and/or any other electronic device used to access the Website. We use cookies to improve your experience using the Website and to improve the efficacy of our services. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.

25. Users of the Website are advised that if they wish to deny the use and saving of cookies from this Website onto their computers and/or other electronic devices, they should take the necessary steps within their Internet browser security settings to block all cookies from this Website.

26. You can choose to delete the cookies at any time. However, you may lose any information that enables you to access the Website more quickly and efficiently.

27. The Website contains links to external websites. We make no representations as to the quality, suitability, functionality, or legality of the material on external websites that are linked to, or to any goods and services available from, such websites. The material is only provided for your interest and convenience. We do not monitor or investigate such external websites and we accept no responsibility or liability for any loss arising from the content or accuracy of the material and any opinion expressed in the material should not be taken as our endorsement, recommendation or opinion. This Policy does not extend to your use of such external websites. You are advised to read the privacy policy or statement of such external websites before using them.

28. We may revise this Policy from time to time without any prior notice. You are encouraged to periodically review this Policy to be informed of how we are protecting your information. Your continued use of the Website constitutes your acknowledgement and acceptance of such changes.

29. If you have any questions, feedback, or requests relating to your personal data or this Policy, please contact us at data@thehbf.org.